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Centre for Railway Information Systems

Nougat

UTS on Mobile is an official Android application developed by Indian Railways, designed specifically for booking unreserved train tickets. This app allows users to conveniently purchase tickets for their journeys while providing various features to enhance the ticketing experience. Available for the Android platform, users can easily download UTS on Mobile to start booking their travel plans.

The application offers a user-friendly interface that guides passengers through the ticketing process. Users are required to register by providing essential information such as their mobile number, name, password, gender, and date of birth. This one-time registration ensures that the application has valid user credentials. After registration, the app sends a One-Time Password (OTP) to verify the mobile number, confirming the user’s identity and allowing access to the services offered.

Once registered, users can log into the application using their credentials. The app provides several services, including normal booking for journey and return tickets, quick booking options, platform tickets, season tickets, and QR booking for both platform and journey tickets. This variety ensures that passengers can choose the ticketing option that best suits their travel needs.

Cancellation of tickets is also facilitated through the app. Users can cancel paper tickets before printing, provided that the booking amount exceeds the applicable cancellation charges. However, it is important to note that cancellation for paperless tickets is not permitted. This feature enables users to manage their bookings effectively, ensuring flexibility in their travel plans.

For users who wish to keep track of their ticket purchases, UTS on Mobile includes a booking history feature. This function allows passengers to view their past transactions, making it easier to reference previous journeys and manage future bookings.

Another integral component of the app is the R-Wallet feature. Users can monitor their R-Wallet balance, recharge it as needed, and access a history of their transactions. The R-Wallet serves as a convenient digital wallet for managing funds related to ticket purchases, simplifying the payment process for users.

The profile management section of the app allows users to customize their experience. Passengers can change various details, such as their city, frequent travel routes, journey details, and personal information. Additionally, users can request changes to their handset or modify their passwords. This flexibility helps users tailor the app to their specific preferences and travel habits.

A unique aspect of UTS on Mobile is the "Show Booked Ticket" feature. This allows passengers to display their booked tickets to the Travelling Ticket Examiner (TTE) or Ticket Collector (TC). The app supports offline mode, enabling users to present their paperless tickets even without internet connectivity. This feature enhances the user experience by ensuring that passengers can always access their tickets during their travels.

For ticket booking, it is essential for users to be aware of certain conditions. Paperless ticket booking is restricted within train premises or station areas to prevent unauthorized ticket purchases. Passengers are advised to be away from station premises or railway tracks when booking paperless tickets. In contrast, for paper ticket bookings, users must print their tickets at designated kiosks or counters before boarding the train.

The app is designed to cater to a wide range of users, though it is important to note that individuals under the age of seventeen or those previously suspended from Indian Railway services are not eligible to use the app. By accepting the terms and conditions, users confirm their eligibility and agree to abide by the rules set forth by Indian Railways.

UTS on Mobile brings together various functionalities aimed at streamlining the ticketing process for train travel in India. With features designed for both ticket booking and management, the app serves as a comprehensive tool for passengers seeking a hassle-free travel experience.

By integrating essential features such as user registration, ticket booking options, cancellation processes, booking history, and R-Wallet management, UTS on Mobile addresses the needs of modern travelers. The app’s focus on user convenience and flexibility ensures that passengers can navigate their travel plans with ease.

For those interested in utilizing this mobile ticketing solution, downloading UTS on Mobile is a straightforward process. With its user-centric design and comprehensive features, the app represents a significant advancement in the way passengers engage with train travel in India. 

To learn more about the app and its features, users can visit the official website at https://www.utsonmobile.indianrail.gov.in.

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